GreeNoodle Online Store Policies

Orders are usually processed in 2 to 5 business days. Orders are usually shipped within 2 to 7 business days from processed date.

Jan 1, 2010
Eon Goods LLC

Our Commitment To Your Privacy:
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:
As part of the order process, the following information is collected from shoppers:

Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information

Information Collection and Use:
Eon Goods LLC is the sole owner of information collected on this site. We will not sell, share, or rent this information to any outside parties, except as outlined in this policy. We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number. We may also require you to submit a username and password of your choice for your future access to your account information. To safeguard that your user name and password remain confidential, DO NOT share this information with anyone. If you elect to receive our newsletter or special promotions, your contact information will be used for the delivery of these items.

Registration:
In order to process your orders placed on this website, you must first complete the registration form or go through the checkout process as a guest. During registration, you will be required to provide your contact information, which includes your name, e-mail address, telephone number and street address. This information is used to provide you with important GreeNoodle services such as automated order status updates via e-mail.

Order:
Most of the information collected in the registration process will be used to process orders. During the order process, you will have to provide financial information such as your credit card number, expiration date, money order, wire transfer or check information. This information is used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this contact information to get in touch with you. To properly process your credit card information, we must share your personal and financial information with the merchant bank (PayPal) for authorization and approval. This process is protected by an enhanced security system. See the Security section below for more details on security measures and procedures. We do not share your personal and financial information with any third parties, except those specified in the Sharing section of this policy.

Sharing:
We may employ third party companies to perform functions on our behalf. These functions may include order fulfillment, package delivery, marketing assistance, postal and e-mail delivery, customer service, data analysis, and credit processing. The third parties we contract for these purposes have limited access to your personal information and may not use it for other purposes.

Third Party:

Eon Foods International
23585 Foley Street
Hayward CA 94545

We may frame or mask another web site so that the look, feel and interface simulate the experience of browsing a genuine GreeNoodle web page. Extreme care and discretion is exercised when evaluating third party sites. We only brand third party sites if their organization applies stringent security and privacy practices which parallel our own commitment to safe online shopping.

As our business continues to evolve, we may acquire or sell business units or subsidiaries. Customer information is one of the business assets that would be transferred in these types of transactions. In such a situation, your personally identifiable information would only be used in a manner consistent with our pre-existing Privacy Notice.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Testimonials:
The testimonials section of the GreeNoodle website is for the purpose of sharing positive experiences. The testimonials section is moderated to ensure accurate and positive testimonials. Published testimonials are genuine and are not edited or altered by Eon Goods. Eon Goods reserves the right to post or remove any testimonial at its discretion.

By posting your comment(s) or testimonial(s) ("Testimonial") on our website, you give us permission to reprint or use the Testimonial in connection with our business. You also are agreeing to the following: (1) The reprint or use of the Testimonial will be at our discretion and without compensation; (2) We may use the Testimonial with or without any pseudo (pen) name credit; (3) Our right to use the Testimonial is perpetual and may be assigned by us; (4) We may use the Testimonial locally, nationally or globally and such use may be made in any media, information or communication platform (including Internet advertising) currently in use or later developed; and (5) You and not someone else composed and posted the Testimonial.

Other than your pseudo (pen) name, which we may or may not use, your personal contact information will not be disclosed in connection with our reprint or use of your Testimonial.

Children:
Eon Goods does not sell products for purchase by children. Youth-oriented products are sold for purchase by adults only. If you are under the age of 18, you may only use GreeNoodle in the presence of a consenting parent or guardian. We will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. GreeNoodle is committed to protecting the welfare and privacy of children.

Links:
This website contains links to other sites. Please be aware that Eon Goods is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Security:
Eon Goods takes precautions to protect its customers' information. When you submit sensitive information via the website, your information is protected both online and offline.

For details on online creditcard transaction security such as data encryption, please refer to PayPal.

Access to all of our users' information is restricted.

All employees are kept up-to-date on our security and privacy practices. Every quarter, in addition to any time a new policy is added, GreeNoodle employees are notified and/or reminded about the importance we of privacy and what they can do to ensure that customers' information remains protected at all times.

If you have any questions or concerns about Eon Goods' security practices, you can send us an email at info@eongoods.com

Correction/Updating/Reviewing Personal Information:
Customers may change or review their stored account information such as street address or e-mail address through our website by visiting our "Account" section. You must have your username and password in order to access your account. In the event you forget both your username and password, please contact our customer service department for assistance.

Choice/Opt-out:
For customers who wish to opt-out and stop receiving GreeNoodle special offers and related news, GreeNoodle provides several ways to do so. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by un-checking the "permission to send" field when processing their orders. They may also send e-mails to info@eongoods.com with a request to be removed. Finally, they may use the link provided in all GreeNoodle communications to automatically unsubscribe.

Notification of Changes:
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

If you have opted out of receiving communications from GreeNoodle, you will still be able to view news of policy changes at www.greenoodle.biz . Otherwise, you may e-mail us at info@eongoods.com or call us at 1-877-366-0234 about changes and updates.

Last Update

The Privacy Policy contained herein became officially effective Jan 1, 2010

Contact Us info@eongoods.com

Returns Policy:

For Items Purchased from a Retailer:

We are not responsible for items purchased from an authorized retailer of GreeNoodle products other than items directly purchased from greenoodle.biz or eongoods.com Please refer to the retailer from which you purchased your product. Each Retailer has its own customer service department and you must contact the retailer directly if there is a problem with your order. These items cannot be returned to greenoodle.com, greenoodle.biz, or eongoods.com.

For Items Purchased directly from greenoodle.biz or eongoods.com:
All merchandise purchased directly from greenoodle.biz or eongoods.com may be returned within 30 days of purchase if noodle packages are unopened and undamaged. Shipping charges will not be refunded.

To ensure that your item return is processed correctly, please follow these packing instructions:

1. Box the item securely.
2. Include the packing slip, all original packaging and all accessories.
3. Tape the box closed.
4. Ship box to:
   Eon Goods
   13619 Mukilteo Speedway D5 #328
   Lynnwood, Wa 98087
5. Shipping expenses must be covered by the customer. Eon Goods does not provide shipping labels for return items.
6. When the original item is received by us through shipment, we will process your return request. If you are not requesting a replacement item, you will be credited for the applicable price and tax less any adjustments already processed.

Cancellations:
Orders may be cancelled if item(s) have not yet been shipped.